Terms & Conditions

Last updated: April 10, 2025

Please read these Terms and Conditions carefully before using the Lootique mobile application. By downloading or using the Application, You agree to be bound by these Terms. If You do not agree, do not use the Application.

In these Terms: "You" and "Your" refers to you, the user of the Application. "The Company", "We", "Us", and "Our" refers to Lootique, based in Serbia. "Application" refers to the Lootique mobile app, available on iOS and Android.

1. Use of the Application

Lootique grants You a personal, non-exclusive, non-transferable, limited licence to use the Application on Your mobile device in accordance with these Terms.

You must not:

  • Copy, modify, or distribute the Application or its content
  • Reverse engineer or attempt to extract the source code of the Application
  • Use the Application for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorised access to any part of the Application or its related systems
  • Use the Application to misrepresent the authenticity or value of collectibles in commercial transactions

All intellectual property rights in the Application — including but not limited to software, design, text, graphics, and AI models — belong to the Company or its licensors. Nothing in these Terms transfers any intellectual property rights to You.

2. User Accounts

To use the Application You must create an account using Google Sign-In or Sign in with Apple. You are responsible for maintaining the security of Your account and for all activity that occurs under it. You agree to notify Us immediately at [email protected] if You suspect any unauthorised use of Your account.

3. AI-Powered Analysis — Important Disclaimer

Lootique uses artificial intelligence (OpenAI GPT-4 Vision) to analyse images of collectibles and provide authentication assessments, condition grades, and value estimates. You acknowledge and agree that:

  • AI analysis results are provided for informational purposes only and do not constitute professional appraisal, authentication certification, or financial advice.
  • Results may be inaccurate, incomplete, or based on insufficient image quality. The Company makes no warranty as to the accuracy or reliability of any scan result.
  • You should not rely solely on Lootique analysis results when making purchase, sale, or insurance decisions. Always seek independent expert verification for high-value transactions.
  • The Company is not liable for any financial loss, dispute, or damage arising from reliance on AI-generated results.

4. Subscriptions and In-App Purchases

Lootique offers a free tier and a Premium subscription. Subscriptions are managed through RevenueCat and processed by Apple App Store or Google Play Store, depending on Your platform.

  • Free tier: access to core scanning and collection features with usage limits as described in the Application.
  • Premium subscription: access to all features, unlimited scans, and advanced analytics. Pricing is displayed in the Application and may vary by region.

Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current billing period. You may manage or cancel Your subscription through Your Apple ID or Google Play account settings. Refunds are subject to the refund policies of Apple App Store or Google Play Store — the Company has no ability to issue refunds directly for purchases made through these platforms.

The Company reserves the right to change subscription pricing with reasonable notice. Continued use of Premium features after a price change constitutes acceptance of the new pricing.

5. User Content

You retain ownership of images and content You submit to the Application. By submitting images for scanning, You grant the Company a limited licence to process those images using our AI service providers (including OpenAI) solely to generate and return analysis results to You. We do not use Your images to train AI models without Your explicit consent.

6. Privacy

Your use of the Application is also governed by Our Privacy Policy, which is incorporated into these Terms by reference. Please read the Privacy Policy carefully.

7. Disclaimer of Warranties

The Application is provided "as is" and "as available" without warranties of any kind, express or implied. To the maximum extent permitted by applicable law, the Company disclaims all warranties including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Application will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, or goodwill — arising from Your use of or inability to use the Application, even if We have been advised of the possibility of such damages.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

9. Termination

We reserve the right to suspend or terminate Your access to the Application at any time, with or without notice, if You breach these Terms or if We decide to discontinue the Service. Upon termination, Your right to use the Application will immediately cease.

10. Changes to These Terms

We may update these Terms from time to time. We will notify You of material changes through the Application or by email. Continued use of the Application after changes take effect constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Serbia, without regard to conflict of law principles.

12. Contact Us

If You have any questions about these Terms, please contact Us: